Give every request an owner, a status, and a clear path forward while keeping control of your data, deployment, and workflows.
AN ENHANCESOFT PRODUCTSince 2003, osTicket has turned incoming requests into owned, visible work. Organizations can shape the experience around how they serve customers, then operate it within the environment and policies that fit them.
Bring email, web, and other requests into one visible workflow where ownership, status, history, and the next action remain clear.
Configure the intake, records, workspaces, and customer experiences around your operation instead of forcing every team into one fixed schema.
Inspect the platform, extend it, connect it to the systems around you, and choose when and where each release enters production.
CONTINUITY BEHIND THE PRODUCTosTicket remains open because the work behind it continues. Enhancesoft contributes engineering time, product stewardship, and a commercial path for organizations that need help beyond the community.
Explore releases, documentation, community, and the complete product story
