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Why we built the osTicket Virtual Appliance
Self-hosting should preserve control without requiring every organization to become an expert in assembling and operating the stack.

Control without the assembly
The Virtual Appliance packages a supported osTicket stack for organizations that need to operate inside their own environment.
Its control panel brings deployment, updates, scaling, and high availability into one operating surface so teams can spend less time reconciling layers and support boundaries.
Keep the control. Remove the uncertainty around the stack.
Built for production responsibility
Enterprise Commercial Support connects the software and operating stack to people who know the product. The result is a clearer path from evaluation through production growth.